Troubleshooting
Diagnostic guides for the most common Continu issues — sign-in problems, content not loading, assignments not firing, Workshop registration issues. Each guide walks through symptoms, causes, and resolution steps.
- Troubleshooting Continu: Where to Start
- My Assessment won't let me press Submit
- Why does my completed assignment say overdue?
- I am Unable To Register For A Workshop
- Experiencing a loop when attempting to sign in with SSO
- Why Can't I Progress in my Course?
- SSO Error: Identity provider missing required fields
- Hosts Are Not Receiving Link to Zoom Workshops
- "This account is no longer active" Error
- Continu System Requirements
- How To Find Console Logs
- My account is suspended. How do I reinstate it?
- How do I reset my Quiz attempts?
- SFTP Troubleshooting Guide
- Learning Track shows incomplete after all content is complete
- Video Coaching: Enabling video and microphone in browser
- Workshop date and time errors: check your computer's clock settings
- Troubleshooting Automations in Continu
- Why can't I add a learning track to another learning track?
- Where is my article? Why didn't it save?
- My E-Learning SCORM course isn't loading / updating
- Single-Sign-On (SSO) Troubleshooting