External Users is a role type that can only view content and categories specifically designated to them by an admin or creator.

Some user-cases for External Users are:

  • Contractors 
  • Vendors
  • External Partners
  • Temporary or Contingent Workers
  • Pre-FTE employees
  • And much more

External Users only see content that is specifically segmented to External Users. External Users exists as a Deparment within Continu. Any content segmented to External Users will not be available to internal users unless it is also segmented to that internal user's Department. 

External_Users_2.png

Categories can also only be seen if content segmented to External Users is found within the Category. For example:

All users have access to all instance categories:

category 1.png

External Users will only see content and categories which have content segmented to External Users:

category 2.png

External User is an add-on feature. If you'd like access to External Users, please reach out to your Customer Success Manager.
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