External Users is a role type that can only view content and categories specifically designated to them by an admin or creator.

Some user-cases for External Users are:

  • Contractors 
  • Vendors
  • External Partners
  • Temporary or Contingent Workers
  • Pre-FTE employees
  • And much more

Once a user is designated as an External User, either through the .csv template or manually through their user profile, they are now available to be segmented content to. 

Note: External Users only see content that is specifically segmented for them allowing your instance to be used for more than just internal users. 

External_Users_2.png

This includes Categories which any other user type will have visibility to. For example:

All users have access to all instance categories:

category 1.png

External Users will only see content and categories they have been granted access to:

category 2.png

External User is an add-on feature. If you'd like access to External Users, please reach out to your Customer Success Manager.
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