External Users is a role type that can only view content and categories specifically designated to them by an admin or creator.

Some user-cases for External Users are:

  • Contractors 
  • Vendors
  • External Partners
  • Temporary or Contingent Workers
  • Pre-FTE employees
  • And much more

External Users only see content that is specifically segmented to External Users. External Users exists as a Deparment within Continu. Any content segmented to External Users will not be available to internal users unless it is also segmented to that internal user's Department. 


Categories can also only be seen if content segmented to External Users is found within the Category. For example:

All users have access to all instance categories:

category 1.png

External Users will only see content and categories which have content segmented to External Users:

category 2.png

External User is an add-on feature. If you'd like access to External Users, please reach out to your Customer Success Manager.
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