Groups are an organizational tool that can search for users, define assignments, and segment content. In this guide you can learn how to navigate to Groups, creating new Groups, and guides on how to use Groups . 

Navigating to Groups

Adding a Group

Searching for Groups

Additional Guides on Groups

Navigating to Groups

1. Using the Left-Hand Navigation, open Admin > Admin Utilties

2. Then Core Fields

Adding a Group

1. From the Groups tab under Core Fields, select Add Group

2. Fill out all required Group information (Name, Description) along with any related fields such as Departments, Locations, etc. Click Save.

Searching for Groups

1. In Group view, locate the Search bar in the upper middle section of the page

2. Type the name of the Group you are looking for

3. The Groups will automatically filter out any names that are not related to your search terms, as shown below

Finding a Group ID

Each Group has a unique Group ID (a 24-character alphanumeric string). You will need this ID for bulk operations like CSV user imports, API calls, and some integrations.

How to find a Group ID:

1. Navigate to Admin > Admin Utilities > Core Fields > Groups
2. Find your Group in the table. The ID is shown in the Group ID column (for example: 6840cd3b2d6780393039c2)
3. To copy it, click the three-dot menu at the end of the row and select Copy

When you need it:

• CSV user imports — to add or remove users from a Group via CSV, the Group column must contain the Group ID, not the Group name
• API operations — any Continu API call that targets a specific Group

Group IDs are stable and do not change if the Group name is edited. 

Additional guides on Groups

To get started with Groups, please find access to these additional resources:

• Creating Groups
• Adding Users to Groups
• Group Manager Configuration
• Groups in Automations
• Segmenting to Groups on Explore