How to enable Microsoft Teams for your account and add Teams meetings to Workshops — setup, usage, and attendance tracking.
The Microsoft Teams integration creates Teams meeting links automatically when you add a Teams Workshop date. Once set up, participants join from their own Microsoft Teams accounts, and attendance flows back into Continu after the workshop ends.
Org-level requirement: The Microsoft Teams integration must be enabled by Continu at the org level. If you're an admin and the Teams option doesn't appear, reach out to your Continu CSM.
Step 1: Enable Microsoft Teams on Your Account
Each Workshop creator needs to enable Microsoft Teams on their own account before they can create Teams Workshops. Once enabled, it stays connected — you don't need to redo this every time.
1. Open your user dashboard. Click the edit button next to your name.
2. Find Individual User Integrations. Scroll until you see the Individual User Integrations section on the right-hand side.
3. Click Integrate Microsoft Teams. You'll be prompted to log into your Microsoft Teams account.
4. Confirm email match. The email on your Microsoft Teams account must match your Continu email exactly. If they don't match, the integration won't work for attendance tracking.
5. Verify integration is active. A green confirmation appears when the integration is successful.
Step 2: Add Microsoft Teams to a Workshop
Once your account is connected, you can add a Microsoft Teams meeting to any Workshop date.
1. Create a date. When creating or editing a Workshop date, select Online Workshop.
2. Select Create a Microsoft Teams Workshop. A Teams meeting link is created automatically and attached to the date.
If you don't see the Microsoft Teams option, confirm your email matches on both Continu and Microsoft Teams, and that you've completed Step 1 above.
Attendance Tracking
Microsoft Teams attendance updates in Continu 1–2 hours after the Workshop ends. For attendance to track correctly:
- The learner must be logged into Microsoft Teams during the Workshop
- The learner's Teams account email must match their Continu email
- The Workshop must be configured as a Microsoft Teams Workshop (not just any online workshop)
For the broader strategic frame on how attendance tracking behaves across integrations, see Calendar Behavior and Attendance Logic.
Common Pitfalls
Email mismatch. The single most common reason Teams integrations fail. Confirm the Continu email and Microsoft Teams email match exactly — including subdomain, capitalization, and any auto-routed aliases.
Org-level integration not enabled. If no Workshop creator can see the Microsoft Teams option, the integration likely isn't enabled at the org level. Contact your CSM to enable.
Trying to enable for someone else. Only the Workshop creator needs to enable Microsoft Teams for their own account — you can't enable on someone else's behalf. If multiple creators run Workshops, each one connects their own account.
Switching meeting type after publish. Once a Workshop date is published as a Microsoft Teams meeting, switching to a different integration mid-cycle creates orphan calendar invites for learners. Plan the meeting type before publishing.
Where This Fits
You're here because you're setting up a Microsoft Teams Workshop. For the broader Workshop creation flow, see Add a Standard Workshop. For other meeting integrations, see the related articles in Workshops in Continu.
See Also
- Workshops in Continu — the section gateway.
- Calendar Behavior and Attendance Logic — strategic framework for attendance.
- Google Meet Workshops — for Google Meet integration.
- Adding Zoom Meetings and Webinars To Workshops — for Zoom integration.