How to navigate the Reports area, how to download reports, and which report type fits which question. The section gateway.
Continu's Reports area surfaces the data behind assignment delivery, content engagement, learner progress, and Workshop attendance. The right report depends on the question you're trying to answer — "is the program reaching its audience" needs a different report than "which content is actually working."
This article covers the mechanics of the Reports area: navigating to it, setting date ranges, filtering, and downloading. For the strategic decision on which report to use, see Reporting: Which Report Should I Use?.
How to Navigate to Reports
From the left-hand navigation, click Admin > Reports. Reports lives under Admin in the navigation.
How to Download a Report
1. Set the date range. Choose a saved date range (Last 7 days, Last 30 days, etc.) or enter a custom range. The report data updates in real time as you change the date range. Some reports don't depend on a date range — those show N/A and ignore the date selection.
2. Filter to refine the data. Use the search bar to narrow the data by user, content, or other criteria. Multiple filters narrow further.
3. Click Download. Once the filtered view shows the data you want, click Download next to the report. The report saves as a .csv file to your computer.
Supported Report Types
Each report below has its own article with detailed column descriptions, use cases, and gotchas:
User Engagement Report — All active users and their activity. Often the first report run when a new program goes live, to gauge whether learners are engaging.
Content Engagement Report — Detailed breakdown of any content, showing views and engagement in the date range.
Workshops Engagement Report — Engagement on active Workshops. Useful for measuring program reach.
Assignment Summary Report — Per-learner assignment data (assigned, completed, overdue).
Manager Summary Report — Aggregated manager view of their direct reports' learning activity.
Learning Track Status Report — Per-learner progress through specific Learning Tracks.
Workshop Status Report — Registration and attendance data for Workshops.
Assessment Status Report — Attempts, scores, and outcomes for Assessments.
SCORM Status Report — Completion and progress data from SCORM packages.
Content Completion Report — Per-learner completion data for content.
Beyond Standard Reports
Report Builder in Continu — Build custom reports beyond what the standard report types cover.
Creating A Saved Report With The Continu Report Builder — Save report configurations for repeat use.
Continu Insights — Higher-level analytics view across the platform.
What Makes Reports Useful
Decide the question before pulling the report. Pulling a report broad enough that everything looks "interesting" is data without action. Scope the date range and filters to a specific question: "did the Q4 cohort complete onboarding," "which content has the lowest completion rate this month," etc.
Cross-reference reports when one alone gives a partial picture. The Learning Track Status Report shows engaged learners but excludes assigned-but-never-opened. Pair it with the Assignment Summary to catch the gap. Patterns like this exist across most reports.
Reports are CSV exports — analyze in your preferred tool. The download view in Continu is useful for spot-checking. For real analysis, export and use Excel, Sheets, or whatever your data team uses.
Configuration Pitfalls
Filters Applied to Export Without Realizing. "Download" exports the filtered view. If you applied filters and forgot, the CSV only contains the filtered rows. Clear filters before exporting if you want the full picture.
Date Range Mismatch With What the Report Tracks. Some reports show activity in the date range (User Engagement), others show point-in-time status (Learning Track Status). Reading the wrong one as the other leads to wrong conclusions. Check what the report is measuring before drawing conclusions.
Treating Org-Wide Pulls as Actionable. A report across all users and all content is rarely actionable. Scope to a cohort, program, or audience to make the data usable.
Forgetting Reports Don't Include Everything. Some specialized data (e.g., Journey progress) doesn't appear on standard reports. See the strategic anchor for which reports cover what.
Where This Fits
You're here because you need a report from Continu. For the strategic decision on which report fits your question, see Reporting: Which Report Should I Use?. For custom reporting beyond the standard reports, see Report Builder in Continu.
See Also
- Reporting: Which Report Should I Use? — the strategic anchor.
- Report Builder in Continu — custom reporting.
- Creating A Saved Report With The Continu Report Builder — save report configurations.
- Continu Insights — higher-level platform analytics.
- "Could not build Report with that Criteria" Error — when reports fail.
Decide the question before pulling the report. Scope date and filters to that question. Export to CSV for real analysis.