Continu users who open support tickets can view all of their tickets in the Continu Help Center with a free account. The following instructions show how to create an account and access open tickets.
Creating An Account
Step One: Navigate to https://help.continu.com/hc/en-us
Step Two: In the upper right-hand Corner, press the Sign In Button
Step Three: If you've emailed us before, press the Get A Password button. If you've never opened a support ticket with Continu, but you'd like to create an account for future use, press Sign Up.
Steph Four: Enter your email and any other requested information. An email will be sent to you to confirm your account and create a password.
Step Five: Sign in with your email and created password.
Navigating Your Help Center Profile
Press your user name to open a dropdown, and select My Activities to view your open tickets.
My Requests will show tickets you have personally opened
Requests I'm CC'd On
The Requests I'm CC'd on tab will show you tickets that you are added as a CC on
If you are granted access to Organization Requests, you can view all tickets opened by all users within your organization.
Search and Filters
Utilize the search and filters options to find tickets by title or status. You can always review closed tickets as well those that are open or awaiting your reply.