Custom notifications on a specific workshop. Added on the Notifications tab (step 5 of the wizard).
Open the tab
Admin → Workshops → Edit → Notifications. Existing notifications appear as rows with name, timing summary, channel chips, and an X to remove.
Add a notification
Click + Add Notification. The side panel has three fields:
- Notification Name (required) — descriptive, e.g. "7-day reminder."
-
Notification Timing — one of two options:
- User Registers for Workshop — fires on registration.
- Workshop Session Starts/Ends — fires relative to session; set an offset (e.g. 7 days before start, immediately after end).
- Message Type — pick one or more: Email Message, Slack Message, In App Message.
Click Done to save.
Edit or remove
- Click a row to edit → Done to save.
- Click the X to remove. Already-delivered notifications are unaffected.
Timing patterns
| Use case | Timing | Channels |
|---|---|---|
| Registration confirmation | User Registers for Workshop | Email + In App |
| 7-day reminder | Session Starts — 7 days before | |
| Day-of join link | Session Starts — 1 hour before | Email + Slack |
| Follow-up | Session Ends — 1 day after |
3–4 notifications per workshop is usually enough.
Custom vs system notifications
Continu also sends system notifications for workshop events (Workshop registration, Workshop date removed, Post-workshop follow-up, etc.) — see System Notifications: Full Reference.
Custom workshop notifications are in addition to system notifications. To change system defaults for your organization, contact your CSM.
See Also
- Creating a Workshop
- Assignment and Automation Notifications — for content, not workshops.
- System Notifications: Full Reference