You need access to something in Continu you can't see today — a section, a feature, or a different role.
Continu shows you what your role and permissions allow. If a colleague has menu items or capabilities you don't, your role is different. To get additional access, you have to request it from your Continu admin — not from Continu directly.
How to Request More Access
1. Identify what you need. A specific section in the navigation (Manager, Create, People)? A specific report? Ability to assign content? Knowing what you're asking for makes the request faster.
2. Find your Continu admin. If you don't know who that is, ask your manager or your Learning team. Most organizations have a few designated Continu admins.
3. Make the request. Explain what you need and why. Admins evaluate access requests against your role and your organization's policies.
4. Wait for the admin to update your role. Once they make the change, sign out and back in. Your new permissions take effect on next sign-in.
Roles That Typically Get Requested
Manager. If you have direct reports and want visibility into their progress. Usually set automatically based on your HR record. If it's missing, your manager_id field may not be set.
Creator. If you author content for your team or organization.
Admin. Reserved for designated Continu administrators. Not granted casually.
See User Roles for what each role can do.
See Also
- User Roles — the role reference.
- User Management — strategic frame.
- How do I access content I don't have permissions for? — for content-specific access.
Contact your Continu admin. The change is on their side, not yours.