Add a single user to Continu manually — when bulk import or HRIS sync isn't the right path.
Most users come into Continu through automated provisioning (HRIS, PRM, CRM, or SSO on first login). Adding a single user manually is the right path for one-off additions, external users (contractors, partners) not in your HR system, or testing.
For bulk additions, use Uploading Your User File (Bulk Import).
How to Add a Single User
1. Open the Users view. Admin → Users.
2. Click Add a User.
3. Complete the form. Required fields are Name, Email, and User Type (Role). Optional fields include Manager, Department, Location, and any custom attributes your organization uses.
4. Click Add User. The user is created and (depending on your settings) sent an invitation email to set their password.
Choosing the User Type
User Type determines what the user can do in Continu. The default is Learner. For Manager, Creator, Admin, or Owner access, choose the appropriate role.
See User Roles for what each role includes. Roles are not stackable — one user, one role.
What Happens Next
If your organization uses email/password sign-in: The user receives an invitation email with a link to set their password. The link expires after a window (usually 7 days).
If your organization uses SSO: The user can sign in immediately with their existing identity provider credentials. No password setup is needed.
If your organization uses Employee ID sign-in: Provide the user their Employee ID and initial password (or password reset instructions) outside of Continu.
Common Mistakes
Adding a user who already exists. If the email matches an existing user, Continu rejects the duplicate. Search the Users list first if you're not sure.
Setting the wrong role. Role changes are reversible from the user's profile, but the user may see different capabilities until you fix it. Default to Learner if unsure.
Skipping required custom attributes. Some organizations require department, location, or other attributes for downstream Automations to work. Missing attributes mean the user won't fall into the right segments.
See Also
- User Management — strategic frame.
- User Roles — what each role can do.
- Uploading Your User File (Bulk Import) — for adding many users at once.
- Provisioning and Sync — when to use automated provisioning instead.
Admin → Users → Add a User. Name, Email, Role required. SSO users sign in immediately; email users get an invitation to set their password.