How to export user lists from the admin Users view — by status (Confirmed, Pending, Suspended) or all users at once.
The User Management Reports download gives you CSV exports of your user lists, filtered by provisioning status. Use these for offline review, license counting, audits, or feeding data into other systems.
For broader reporting on user engagement and learning activity, see the analytics reports — these downloads cover user account status, not learning activity.
How to Download a User Report
1. Open Admin → Users.
2. Click Download User List.
3. Choose which report to download. Four options are available.
The Four User Reports
Confirmed. Users who have completed their registration in Continu — they've activated their account and can sign in.
Pending. Users who have received invites or been provisioned but haven't completed registration yet. Useful for identifying invitations that may need a follow-up nudge.
Suspended. Users who no longer have access to Continu — typically because they've left the organization or were suspended by HRIS sync.
All Users. A complete list combining Confirmed, Pending, and Suspended users.
Each download is a CSV file with the standard user attributes — name, email, role, department, location, manager, status, and any custom attributes your organization uses.
What These Reports Are Good For
License audits. Count confirmed users for license-tracking purposes (check with your CSM for plan-specific counting rules).
Invitation follow-up. Identify Pending users whose invitations have aged — typically older than a week — and follow up.
Compliance review. Confirm the user list matches your HR system. Pending or Suspended drift can indicate a sync issue.
Offboarding audit. Review Suspended users to ensure access removal happened correctly.
Where to Get More Detailed Reports
These downloads cover user account status. For deeper analytics — engagement, completion, assignments — use the reports in the Reports area. See Reporting: Which Report Should I Use?
See Also
- User Management — strategic frame.
- The User Management Report — a related report with more detailed user data.
- Reporting — broader reporting reference.
Admin → Users → Download User List. Four options: Confirmed, Pending, Suspended, All. CSV format with full user attributes.