How to set up Zoom Workshops so recordings save automatically and attendance is tracked back into Continu without manual work.
Zoom Workshops can track attendance automatically and save recordings for learners to review later. The catch: both behaviors depend on Zoom-side settings the Host configures on their own account. Without those settings, attendance still works (most of the time) but recordings won't save.
For the broader Zoom integration setup, see Adding Zoom Meetings and Webinars To Workshops. For attendance behavior across all meeting integrations, see Calendar Behavior and Attendance Logic.
Step 1: Enable Zoom Recording Settings on Your Account
Hosts need to enable Zoom's automatic cloud recording on their own Zoom account. This is a one-time setup per host.
1. Log in to Zoom and open Settings.
2. Choose Recording. Click the Recording tab at the top of the settings menu.
3. Enable Automatic Recording. Find the Automatic Recording setting and turn it on. Choose "Record to the cloud." The Continu-Zoom integration only finds and saves cloud recordings — local recordings won't sync.
Step 2: Set Up the Workshop to Record
When adding Zoom to a Workshop date (see Adding Zoom Meetings and Webinars To Workshops), enable the Record My Zoom Meeting option. With cloud recording enabled on the Zoom account plus this toggle on the Workshop date, the recording flows automatically into Continu after the Workshop ends.
Attendance Tracking
Zoom attendance is taken automatically based on who joined the meeting from their Zoom account. For attendance to track correctly:
- The learner must be logged into Zoom during the Workshop
- The learner's Zoom account email must match their Continu email
- If you want stricter attendance tracking, enable Require Participant Login on the Workshop date — otherwise learners can join anonymously
Attendance typically updates in Continu within an hour or two of the Workshop ending.
Troubleshooting
Recordings aren't saving. Most often: cloud recording isn't enabled, or it's set to local recording instead of cloud. Confirm the Zoom Recording setting is on AND set to cloud.
Attendance isn't tracking. Confirm the learner's Continu email matches their Zoom email exactly. Without that match, Zoom doesn't know who attended.
Wrong people marked as attending. Without Require Participant Login enabled, anyone with the link can join and may get counted. Require login for attendance-sensitive Workshops.
Recording is there but learners can't see it. Confirm the Workshop completed end-to-end and the recording finished processing on Zoom's side. Zoom processing can take several hours for long recordings.
Common Pitfalls
Local Recording Instead of Cloud. Local recordings stay on the host's computer — Continu can't find them. Always use cloud recording.
Forgetting to Enable Record on the Workshop. Cloud recording on the Zoom account isn't enough — the specific Workshop date needs the Record My Zoom Meeting toggle on too.
Email Mismatch. The most common reason for both missing attendance and missing recordings. Confirm emails match before publishing any Zoom Workshop.
Long Recordings. Zoom takes longer to process recordings over an hour. Don't troubleshoot a missing recording until at least 4 hours after the Workshop ends.
Switching Recording Settings Mid-Series. If you change Zoom's recording settings partway through a Multi-Session Workshop, earlier sessions' recordings may behave differently than later ones. Lock the settings before publishing the series.
Where This Fits
You're here because you want Zoom Workshops to record and track attendance automatically. For the broader Zoom setup, see Adding Zoom Meetings and Webinars To Workshops. For attendance logic across all meeting integrations, see Calendar Behavior and Attendance Logic.
See Also
- Adding Zoom Meetings and Webinars To Workshops — the broader Zoom setup.
- Workshops in Continu — the section gateway.
- Calendar Behavior and Attendance Logic — strategic framework.
- Microsoft Teams Workshops — for MS Teams.
- Google Meet Workshops — for Google Meet.