When a learner starts a Journey, Continu pins that version to their progress record. Edits you make afterward won’t appear for learners already in progress — this protects their existing completion data from being reset. To get learners onto an updated Journey, duplicate it as a new Journey or create a new assignment that requires recompletion.
How versioning works
The moment a learner opens a Journey for the first time, Continu locks in that version for them. Changes you make to the Journey afterward, such as adding sections, swapping content, reordering steps, are only visible to learners who start fresh. Learners already in progress continue through the version they started on.
Learners on an older version will see a banner at the top of the Journey indicating they’re viewing a previous version. This is expected behavior, not an error.
This design prevents a common admin mistake: publishing an update that wipes out the progress of every learner who’s already partway through. A learner at 95% completion stays at 95% regardless of what you change in the Journey settings.
Options when you need learners on the updated version
Option 1: Duplicate the Journey
We recommend this option if the changes are substantial, such as new sections, restructured content, or a significantly different flow.
- Open the Journey you want to update.
- Click the three-dot menu in the upper right and select Duplicate.
- Make your edits to the copy.
- Publish the updated Journey and assign it to your audience.
The original Journey remains intact for learners still in progress on it.
Option 2: Assign with Require Recompletion
Use this when you want existing learners to go through the updated version of the same Journey. Creating a new assignment with Require Recompletion enabled re-enrolls learners in the latest version and resets their progress for that assignment.
- Navigate to Admin > Assignments and create a new assignment.
- Select the Journey.
- Enable Require Recompletion.
- Set your audience and publish.
Learners will see the updated Journey under the new assignment. Their progress from the original assignment is preserved separately.
Previewing the latest version as an admin
If you’re also enrolled as a Learner in the Journey, opening it from the Learner view will show your pinned version, not the latest edits. To see what a new learner would see:
- Use the Preview option from the Journey edit page, or
- Assign yourself the Journey with Require Recompletion enabled.
See Also
- Creating Journeys — for the full Journey creation flow
- Creating an Automated Assignment — for setting up recompletion rules via Automations
- Editing a Live Journey — for details on what can be changed and when