This guide outlines each Audience Trigger available when creating a workflow in Continu. You’ll find timing details, use cases, and key considerations to help you choose the right trigger for your scenario.
A User Is Added To Continu
Triggers: When a user confirms their account and logs in for the first time.
Use this when: You want to launch an automation based on a user's first login.
Need to assign content before login? Use A User Was Hired Today or A User Was Hired X Days Ago instead.
A User is Updated
Triggers: When an active user account is updated with changes.
-
Saving a profile without making changes will not trigger the automation.
-
The user must have confirmed their account.
Use this when: You want automations to react to user profile changes, such as department or title updates.
A User is Created or Updated
Triggers: When a user is added or updated.
This combines the behavior of User Is Added to Continu and User Is Updated. It does not trigger if the user is provisioned in a muted state.
Use this when: You want a general-purpose trigger for onboarding or changes to user details.
A User Has Completed Content
Triggers: Immediately after a user completes a course, path, or other content.
Use this when: You want to assign follow-up learning, feedback requests, or certification steps.
A User Has Completed An Assignment
Triggers: Based on the delay you set during automation setup.
-
A 1-day delay triggers about 24 hours after completion
-
A 2-day delay triggers ~48 hours later, and so on
-
Exact timing may vary slightly based on processing intervals
0-Day Delay Behavior:
Triggers the automation immediately after completion and includes all past completers, not just new ones.
A User Has Registered For A Workshop
Triggers: Immediately after a user registers.
Use this when: You want to send reminders, pre-work, or calendar events after registration.
A User Has Attended A Workshop
Triggers: Once the user is marked as “Attended.”
Use this when: You want to follow up with recordings, next steps, or surveys.
A User was Hired Today
Triggers: Daily at 7:00 AM PT / 10:00 AM ET for users with a hire date set to today.
-
Users must have a valid hire date
-
The user must be added to Continu before the trigger time
Use this when: You want to preload assignments for new hires before they log in.
A User was Hired Exactly 60 Days Ago
Triggers: Daily at 3:30 PM PT / 6:30 PM ET for users hired 60 days ago.
A User was Hired Exactly 90 Days Ago
Triggers: Daily at 3:30 PM PT / 6:30 PM ET for users hired 90 days ago.
A User was Hired exactly X Days Ago
Triggers: Daily at 3:30 PM PT / 6:30 PM ET, based on the number of days you specify.
These triggers require a valid hire date to function correctly.
If your automation isn’t behaving as expected, check out our Automation Troubleshooting Guide.