If a learner has reached the maximum attempts set for an assessment, as an Admin you can go in and reset their attempts to give them more chances.
Tip: Resetting attempts is only available for admins.
- Click Create within the left hand Navigation, then Assessments
2. Click on the Stats icon next to the assessment the learner(s) need more attempts on.
3. Click the three dots next to the learner that needs their attempts reset.
4. Click Reset Attempts and you're all set.