How managers suspend or reinstate direct reports' Continu access — typically used for leaves of absence or role transitions.
Managers with User Management permission can suspend or reinstate their direct reports' Continu access. Suspension stops Continu activity (no sign-in, no notifications, no new assignments) while preserving the user's record and history. Reinstatement restores access immediately.
This is the manager-scoped version of suspension. For the admin-level flow with broader user list access, see Suspending Users.
When to Suspend a Direct Report
Extended leave. Parental leave, sabbatical, medical leave — when the user will be away long enough that assignments and notifications stop being relevant.
Role transition. A direct report has accepted a new role and is in transition. Suspend until the new manager is set, then reinstate.
Temporary contractor end. A contractor's engagement has ended but you want to preserve their record in case they return.
Don't manually suspend direct reports who left the company permanently — that's better handled by HRIS sync, which automates the suspension as part of offboarding. See Provisioning and Sync.
Prerequisites
To suspend a direct report, your role must have User Management permission enabled. If your admin has disabled this for managers, the Suspend option won't appear on the user's profile. See Manager Permission Configurations.
How to Suspend a Direct Report
1. Open the Manager Dashboard.
2. Click the direct report to open their profile.
3. Click Suspend. Confirm on the popup.
The user can no longer sign in. Any pending assignments stay associated with their record but won't progress.
How to Reinstate a Direct Report
1. Open the Manager Dashboard.
2. Filter to suspended users in your direct reports list.
3. Open the user's profile.
4. Click Reinstate.
The user can sign in immediately. Their completion history, comments, and profile attributes remain.
When HRIS Sync Conflicts
If your organization syncs users from an HRIS, the HRIS may auto-reinstate suspended users on the next sync if their HR record is still active. To suspend permanently, the user's HR record needs to be updated upstream.
This is mostly an issue for permanent suspensions. For temporary suspensions (leave, role transition), the HRIS sync usually doesn't interfere because the user's HR record stays active during the suspension window.
See Also
- Manager Enablement — strategic frame.
- Suspending Users — the admin-level flow.
- The Manager Dashboard — where this flow lives.
- Provisioning and Sync — for HRIS-driven status changes.
- Manager Permission Configurations — permission options.
Manager Dashboard → click report → Suspend or Reinstate. Scoped to direct reports only. Use for leave or role transition; let HRIS sync handle permanent offboarding.