Teams Integration for Continu

Installing for the first time:

  • Ensure the Administrator has the Teams “Global Administrator role”. You can view or set this via Microsoft Entra Admin Center
    • Side nav Users > select user > Assigned roles
  • Start the integration flow by visiting Continu’s integration page. Once the Administrator authorizes the app, they will be redirected back to Continu. There should be a green banner to show success.

  • To Publish the app to your company catalog, please visit the Teams Admin Center.
  • Teams App > Manage App > Search Continu 

  • Auto-install for all users of that tenant (Recommended but not required):
    • Teams App > Setup Policies > Global (or create a new policy but will need to assign users manually) 
    • Add Continu app under installed apps
    • Turn on “Upload Custom Apps” and “User Pinning”
    • This will allow the app to automatically install for each user

Note: If running into any 403 issues when trying to install / update app, try in a new incognito window.

Updating the App:

  • Visit Continu Integrations page to start the update process.
  • Once the update succeeds, you should be redirected back to Explore with a green banner.
  • To approve the update, an Administrator would be required to visit the Teams Admin Center again.
  • Once that happens, it may take a few hours for the update to reflect on Desktop Teams for end users. Version number should be updated in the app catalog. 
    • Teams relies on cached versions heavily. If still not seeing the update after a few hours, users can try to restart Teams Desktop and/or relogging in.

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