How to install and manage the Zoom integration for Continu — used for Workshop scheduling, registration, and attendance tracking with Zoom meetings.
The Zoom integration connects Continu Workshops to Zoom meetings and webinars. Workshops scheduled through Continu can use Zoom as the host platform, registrations push to Zoom, and attendance flows back to Continu.
For Workshop-side setup, see Adding Zoom Meetings and Webinars To Workshops. For Zoom attendance reporting, see Download Attendance Reports for Zoom Meetings.
Installing Zoom for Continu
You'll need to be a Continu Administrator to install the integration.
1. In Continu, navigate to Admin > Integrations.
2. Find the Zoom area and click Enable Zoom.
3. Authorize Continu to access Zoom.
4. The integration is now active.
Deactivating Zoom
To remove the Zoom integration:
1. Log in to your Zoom account.
2. Navigate to the Zoom App Marketplace.
3. Click Manage > Installed Apps or search for the Continu app.
4. Click the Continu app, then Disable.
Common Questions
Why can't I see Settings in Admin? Administrator privileges are required to access the Settings area. Contact your Continu administrator to have your permissions upgraded.
We don't have a Zoom Business Account — is that OK? Both Continu and a Zoom account are required for the integration. Verify the Zoom plan you have supports the specific features you need (Webinars, recording, etc.).
Configuration Pitfalls
Authorization Scope Issues. If the Zoom user authorizing the integration doesn't have permission for the features you need (e.g., Webinars), Continu can't access those features either. Verify the authorizing user's Zoom permissions.
Multiple Zoom Accounts. If multiple Zoom accounts exist in your org and Workshops are scheduled across them, attendance data may not consolidate cleanly. Coordinate which Zoom account is the system of record for Continu-scheduled Workshops.
Forgetting to Test a Workshop End-to-End. After enabling the integration, run a test Workshop with a sample audience to confirm registration, the Zoom link delivery, and attendance reporting all work as expected before scheduling production Workshops.
Disabling Zoom With Active Workshops. Disabling the Zoom integration while Workshops are still scheduled to use Zoom will break those Workshops. Reschedule or cancel scheduled Workshops before disabling.
Where This Fits
You're here because you're setting up the Zoom integration. For Workshop-side configuration, see Adding Zoom Meetings and Webinars To Workshops. For attendance reporting, see Download Attendance Reports for Zoom Meetings.
See Also
- Adding Zoom Meetings and Webinars To Workshops — Workshop-side Zoom configuration.
- Download Attendance Reports for Zoom Meetings — Zoom attendance reporting.
- Workshop Status Report — Continu-side Workshop attendance.