Section Completion: All, Some, or Optional

Every section in a Journey has a completion requirement. By default, all content in the section must be completed for the section to be complete. The new options let you require just some of the content, or make the section optional entirely. This article covers when to use each mode.


The setting

Inside the Section Builder, the Completion Requirements dropdown has three modes:

  • All Content — every piece of content in the section must be completed (the default)
  • Some Content — you set the required number of items
  • Section Optional — the section doesn’t count toward Journey completion at all

 


All Content (default)

Every content item in the section must be completed for the section to mark complete. This is the existing Journey behavior and the default for new sections.

Use it when:

  • Every piece in the section is essential to the learning outcome
  • You’ve curated the section tightly and don’t want learners skipping anything
  • The section is a tight, end-to-end module (watch → read → quiz)
  • Compliance or certification requires full completion

How completion is calculated: the section is complete the moment the last content item is finished.


Some Content

The section is complete when the learner finishes a minimum number of content items. You set the number. Learners can pick which items they want to complete.

Use it when:

  • The section is a menu of related content, and any subset gives the learner what they need
  • You want to offer choice without fully removing the requirement
  • The section covers a topic from multiple angles and one angle is enough
  • You’re building a “demonstrate competence” model where the learner shows understanding through any path

Configuration:

  1. Pick Some Content from the dropdown
  2. Enter the minimum number of items required to complete the section
  3. The number must be at least 1 and no more than the total content count in the section

How completion is calculated: the section is complete when the learner has finished the required number of items in the section.


Section Optional

The section is available to the learner but doesn’t count toward Journey completion. Learners can browse, complete, and engage with the content — but they don’t have to.

Use it when:

  • The section is a deep-dive that adds value without being required
  • You’re including supporting reference material alongside the core learning path
  • The section is for a specific subset of learners (e.g., advanced material that most won’t need)
  • You want to offer extension content without forcing completion

How completion is calculated: the section is never required for Journey completion. Whether a learner completes it or not, the Journey can still be marked complete based on the required sections.


How completion modes interact with section order

The completion mode and the section order rule are independent settings. Some combinations are more common than others:

Section order Completion mode Pattern
Locked All Content Strict sequence, full completion required at each step
Locked Some Content Sequential gating, but learners can choose within each section
Locked Optional Sequential path with optional deep-dives along the way
Open All Content Any-order Journey where each section must still be fully completed
Open Some Content Flexible Journey with menu-style sections — the most flexible setup
Open Optional Resource library with sections — learners pick what they need

If you find yourself wanting most sections to be optional, consider whether a Journey is the right tool — at some point an open content library might fit better.


What learners see

In the learner view:

  • All Content sections show standard progress (e.g., “3 of 5 completed”)
  • Some Content sections show progress against the required count (e.g., “1 of 2 required, 4 available”)
  • Optional sections are visually marked as optional and don’t affect the Journey progress percentage

How to configure

  1. Open the Journey in the admin
  2. Open the Section Builder for the section you want to configure
  3. Open the Completion Requirements dropdown
  4. Select All Content, Some Content, or Section Optional
  5. If Some Content, set the required count
  6. Save the section
  7. Repeat for each section that needs a non-default completion mode

Verify by viewing as a test learner and confirming the section progress matches the rule.


Common pitfalls

Pitfall Symptom Fix
Setting the required count higher than the section’s content count Section can never complete The required count must be at most the number of content items in the section
Marking a section optional that’s actually required Journey completes without learners doing core content Reserve Optional for true deep-dives; keep core content required
All sections optional Journey can be “completed” without doing anything At least one section needs to be required (All Content or Some Content)
Using “Some Content” when full completion is required Learners skip items they should be doing Use All Content when the design genuinely needs every item
Adding a content item to a “Some Content” section after launch Existing learners’ progress may shift if you’re not careful In-progress learners stay on the version they started; new starts see the change

See Also

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